Absolutely! Our team will assist you in determining the number of talents/employees you need and support you throughout the entire hiring process. Whether you require multiple talents/employees now or in the future, we are here to ensure a smooth and successful hiring experience.

During your Free Talent Strategy Zoom Call, simply let us know how many talents/employees you're looking to hire, and our team will tailor our assistance accordingly.

Our talents/employees are sourced globally, from countries such as the Philippines, Jamaica, South Africa, Trinidad and Tobago, Guyana, and other countries where English proficiency is prominent in both educational and governmental contexts. We uphold a commitment to non-discrimination based on location, religion, or ethnicity.

Our mission is to discover highly skilled professionals worldwide who are well-spoken, provide ongoing training and rigorous assessments, and ensure they are effectively matched with business owners.

Our talents/employees are instructed to work according to the client's preferred time zone, whether it is PST, EST, CST, or any other time zone chosen by the client. This ensures seamless coordination, productivity and professionalism.

Yes, during the client onboarding training, we will introduce you to the best free time tracking tool available in 2024 for effectively managing and monitoring their work hours. If you already have a preferred time tracker software, that works perfectly as well.

Our talents/employees can work either 30 hours per week (part-time) or 40 hours per week (full-time), based on the client's preference and the terms agreed upon in their employment agreement.

The client training consists of 5 concise modules, requiring just 15 to 30 minutes of your time in total. These modules are designed to efficiently equip you with the skills needed for effective talent management using the best free tools available in 2024.

The interview process is conducted via Zoom, where 3-6 candidates will individually one by one present themselves. The clients can ask each candidate questions and make their selection accordingly. The interview call is initially scheduled for 30 minutes and can extend up to 2 hours, depending on the client's needs and depth of questioning.

Our talents/employees typically possess diverse qualifications relevant to their fields, including customer support, video editing, call center operations, sophisticated administrative tasks, and more. They undergo our continuously updated training and rigorous assessments.

They are selected for their excellent English proficiency, ensuring effective communication and seamless integration into your business operations. We specifically seek individuals who are articulate and well-educated, ensuring they meet our high standards for language proficiency and professional capability.

Excellent question! We prioritize our talent development program, ensuring continuous training on cutting-edge customer support tools and software, advanced CRM systems like Go High Level, professional call center etiquettes, video editing techniques, social media management, effective Facebook advertising strategies, and efficient appointment setting methods.

This holistic approach guarantees our talents/employees are not just proficient but leaders in delivering exceptional service and support tailored to your business requirements. Furthermore, we encourage our clients to invest in the growth of their chosen talents by offering additional training opportunities and niche-specific education as needed. This ensures that our services remain finely tuned to meet the evolving demands of your business.

We understand that sometimes, despite a successful interview process, circumstances may require a replacement a few months down the line, such as changes in project requirements, unexpected shifts in business needs, or, heaven forbid, lack of commitment from employees, which we absolutely do not tolerate.

Our 24/7 support ensures a replacement within 24 to 48 hours maximum by promptly scheduling a replacement interview call. Our goal is always to ensure a long-lasting and positive hiring experience.

We understand the importance of addressing these scenarios:

1) If employees/talents miss days of work:

In such cases, we collaborate closely with both the client (through our dedicated 24/7 client support) and the employee to understand the reason for the absence. Depending on the situation, we promptly arrange a replacement if necessary. We uphold a zero-tolerance policy towards frequent absences to ensure a positive hiring experience for both clients and employees/talents.

2) Request a sick day or missed hours:

Illness can be unavoidable, and we are currently negotiating with our talents/employees to provide them health insurance coverage. Each country has different laws and policies, but we are actively working on this. In the meantime, we advise our clients to consider these situations and encourage employees to make up missed hours/days when they are feeling well and recovered. This can be achieved by working weekends to make up for missed days or adding hours before or after their scheduled shifts to compensate for missed hours.

These employees/talents are valuable assets to your company. Effective communication and ensuring their overall satisfaction will lead to happier and more productive team members, thereby fostering greater business growth. Additionally, our dedicated 24/7 support is always available to ensure long-lasting support and satisfaction.

Our billing system offers clients the choice between two hiring options: 30 hours per week (part-time) or 40 hours per week (full-time), both at a fixed rate of $5.50 per hour.

Billing occurs monthly, with payments automatically deducted from the client's preferred method of payment. Our company handles payroll processing to ensure the talents/employees are paid on time and their local and international taxes are managed appropriately. We also invest in continuous training and recruitment for future hires and replacements. By managing the payroll, we ensure timely payments and enhance the employees'/talents' work-related skills through our comprehensive and continuous training programs. Negotiating health insurance coverage for our employees/talents is also a priority that we are actively navigating to further support and retain our workforce.

Regarding bonuses or tips, clients have the flexibility to provide these incentives directly to employees/talents at any time without our company's involvement. We encourage clients to consider offering bonuses, commissions for extra hours, or special tasks as it can significantly boost employee morale. In our training modules, we provide guidance on best practices for implementing international payment structures to distribute one-time bonuses, tips, or commissions effectively.

When it comes to handling payroll and taxes for your talents/employees, our company takes care of everything. This includes managing their local and international tax obligations, which can vary from country to country due to changes in tax codes. Our team of tax experts in each country ensures comprehensive management of this process. We also ensure that all payroll processing is handled smoothly and on time.

When you, as a client, make monthly payments for our services, these expenses are considered business expenses. This means they are fully tax-deductible for your business, similar to payments made to subcontractors or other service providers. We ensure that you can label these expenses correctly on your tax filings, maximizing your deductions while ensuring compliance with tax regulations.

Great question! As part of our client training, you'll gain immediate access to our 24/7 support team. Additionally, you'll unlock our exclusive 5-video training modules, designed to be completed in just 15 to 30 minutes. These modules are accessible anytime, anywhere.

The training is meticulously crafted to empower you with the skills to seamlessly manage your talents using the best free management tools available in 2024.

Our 24/7 support team will assist immediately with any cancellation request. We prefer that requests be made with a 2-week notice to ensure a smooth process and meet the needs of all parties involved.

We prioritize scouting talents/employees who have excellent internet access, just as we meticulously select highly educated, English-speaking, experienced professionals. Internet reliability is a crucial factor for us, and we prioritize it highly to ensure seamless communication and productivity between the client and their talents/employees. This approach guarantees efficient operations and effective collaboration regardless of geographic location.

Great question! We always encourage our clients to grant talents/employees limited access. Most popular tools and CRMs offer various access levels such as admin, collaborator, and employee access, allowing clients to provide appropriate permissions.

In our client training for social media account protection, we provide guidance on using secure password management tools like LastPass and others. This approach enables clients to grant access without sharing passwords with talents/employees and allows them to revoke access at any time.

We prioritize clear communication and treat data confidentiality with the utmost seriousness. As trust grows between clients and talents/employees, access can be adjusted as needed. Our 24/7 support team is always available for assistance, and we rigorously vet candidates to maintain security throughout our hiring and management processes.

You can get started today by booking your Complimentary Talent Strategy Zoom Call. During this call, our team will assess your hiring needs and extend an invitation to support your process. After that, you'll receive an invitation to interview and select talents from our curated pool. Throughout, you'll also gain access to our 24/7 support and training modules for effective talent management.

Due to high demand and limited talent availability, we prioritize clients who schedule earlier so we can serve them faster.

We’re so confident in our process that we offer a 14-day money-back guarantee if you’re not satisfied. Your investment is entirely risk-free! Our guarantee ensures your 100% satisfaction, or your money back, no questions asked.

This no-brainer money-back guarantee is available for a limited time only.